Repair Request

Your equipment is down and your crew needs it back. Tell us what's wrong and we'll get a technician on it.

Equipment Repair Request

Describe the issue and we'll have a service coordinator respond within one business day.

Contact Information

First Name *

Last Name *

Email *

Phone *

Company / Organization *

Equipment Information

Equipment Type *

Brand *

Model *

Year

Serial Number

Service Needed

Description of Issue *

Urgency Level *

Preferred BEC Location *

Have photos of the issue? Submit this request first. A technician will follow up by email and you can reply with photos to help us prep.

Fields marked with * are required. By submitting, you agree to our privacy policy.

For emergency breakdowns or urgent repairs, call us directly for the fastest response.

Mon-Fri, 7:00 AM - 4:00 PM

Response within 1 business day

Diagnosis and repair estimate

Factory-trained technicians

OEM parts in stock

Field service available upon request

Loaner/rental options while yours is in shop

Indianapolis, IN(800) 747-2312

North Canton, OH(800) 747-2312

If you know what part you need, submit a parts request and we'll get it to you fast, same day when it's in stock.